Contact

Tell us what you’re trying to do.

A real person reads every message. If you’re mid-setup and stuck, say which marketplace the item is listed on and we’ll be more useful.

Account, item, notification, privacy and billing questions all go to the same place.

Email support

We only use your email address to reply.

Include enough context

If the question concerns an item, include its follo URL. Do not email passwords or payment-card details; follo uses passwordless sign-in and does not need either.
Marketplace transactions

Questions about an item’s condition, availability, payment, delivery, or transaction belong with the seller or the original marketplace. follo is not a party to that transaction.